Guest / Concierge Services

Guest Services

Our Guest Services Team aren’t just employees, they are mountain lovers and natives too.  Our team has been in property management, hospitality and tourism for over 40 years. We can advise you on attractions and activities in Western North Carolina. Need family-friendly activity suggestions? Best hiking trails for seniors? Renew your vows on a mountain top, or do you have someone that insists on eating fresh oysters while in the mountains? Just let us know your specific needs and preferences and we can help make your stay not just a vacation but an experience you’ll never forget!

Concierge Services

You come to the mountains to rest, relax, and rejuvenate. Treasure your time.  When you arrive, have your groceries waiting, your elk tour and tee times scheduled. Celebrating a special occasion?  Let us help you plan an experience you will not forget. Our goal at Sunburst Vacation Rentals is to make sure that you are as comfortable and stress free as possible during your vacation.  We are pleased to offer an on-call concierge service for our guests. Services we offer are: airport transfers, grocery shopping, baby equipment, daily housekeeping, pet care, family photography, wedding and vow renewals, activities and tours.