Guest Reviews

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N/A, US
Reviewed: Jan 1, 2026
Property Manager
Sunburst Realty was an amazing host. Had no issues at all, the team there was very responsive. Very attentive and communicative
Property
Very beautiful, quaint property. The property, was above my expectations .Great location, convenient to all surrounding areas
View Property: Smoky Mountain Panacea
US
Reviewed: Dec 10, 2025
Property Manager
Very cordial especially with Elisabeth, Everyone at Sunburst was very cooperative and responsive.
Property
Everything went fine. It was very comfortable and had a great view, our favorite feature.
View Property: The Allgood Lake Junaluska Upper House
Ankeny, US
Reviewed: Nov 25, 2025
Property Manager
Excellent staff. Communications were great and I appreciate that.
Property
Excellent property, very clean, Only suggestion would be to have a few more basic spices in the pantry, plus supply of coffee and a few teabags. Favorite feature of the property: the deck
View Property: Carolina Hideaway
Saint Cloud, US
Reviewed: Nov 6, 2025
Property Manager
The best! Answered questions promptly and text communication made it very easy.
Property
Really enjoyed the cabin and the views! Rental process was easy and the staff was very responsive. The cabin has everything needed for a relaxing vacation. We really liked the fact that theres a bedroom on each floor. Very well stocked kitchen and the covered porch was perfect! The view was one of the best weve had. Stunning sunset! Favorite Feature : The large windows in the family room looking out on the mountains. The trees were in full color! Beautiful!
View Property: Carolina Hideaway
Statesboro, US
Reviewed: Oct 24, 2025
Property Manager
Your team was great, I couldn't have asked for better.
Property
We enjoyed the stay very much.
View Property: Rainbow Mountain Retreat
Reviewed: Oct 22, 2025
Property Manager
Any questions we had were promptly answered by the dedicated members of the Sunburst team, including Elizabeth, Paula, and Tina. (even nighttime inquiries)!
Property
We recently had the pleasure of staying in Casa Sarita for several weeks. It was a thoroughly delightful experience. I have never known a rental property to be so well equipped, from the abundance and detail of helpful kitchen utensils, tools etc. to the immaculately detailed furnishings and accessories throughout the home. TV's in every room, expansive outside wrap-around decks and lounging areas. Large screened-in porch, also a cute gazebo and fire pit area. The property is beautifully landscaped, with a waterfall and stream flowing through it which is fascinating to watch as the flow changes dramatically after it rains. Perfect location with so many great local restaurants and resort shopping a short drive away, not to mention access to club dining at the Maggie Valley Club, where we enjoyed many excellent meals. I highly recommend this property to anyone looking for a comfortable, private getaway for family enjoyment. Road access to property is very easy.
Greenville, US
Reviewed: Oct 14, 2025
Property Manager
Responses were quick and exactly what I needed. Communication was good, stay was good and the location was great.
Property
The lake was beautiful and the house was in a perfect location to see the nature and surrounding area, our favorite feature of the property .
View Property: Llyn Blaen Lower
Reviewed: Sep 23, 2025
Property Manager
Great communication, clear and easy check in and out procedure.
Property
I would highly and excitedly encourage anyone to stay at Laurel Ridge Cabin. Beautiful, peaceful surroundings, with gorgeous views. Home is like new, comfortable for adults and families with children. Secluded yet close to dining, shopping and close to the Blue Ridge Parkway and Great Smoky National Park. Favorite Feature of the property: The views from the upper deck of this cabin has to be my favorite feature. Watching the sunrise each morning is a must see! The hot tub on the lower deck was great to relax after a long day of hiking and sightseeing. Everything was thoughtfully provided for a comfortable stay, including furniture, cookware & bedding. TVs in each room & Family games & books available for down time. Reason for visiting: Leisurely and recreational visit while providing our 87 year old mother with a trip she might not otherwise tackle on her own. ( even though she probably would try.) We enjoyed visiting the Biltmore Estate in Asheville, driving through the Smoky Mountains where we happy to view & take photos of two young bears and a number of elk. We hiked a couple of easy hikes, rode a steam train & rustic jeep excursion highlighting several waterfalls.
Gaffney, US
Reviewed: Sep 23, 2025
Property Manager
Information was very thorough. Information provided was great
Property
A very enjoyable and relaxing visit. Location and views were wonderful. Kitchen was very spacious. We enjoyed the piano so much. Favorite feature of the property: Front deck and view.
View Property: The Allgood Lake Junaluska Upper House
Reviewed: Sep 23, 2025
Property Manager
Great communication, clear and easy check in and out procedure, Guest Services is reachable by text and it's local people!
Property
I would highly and excitedly encourage anyone to stay at Laurel Ridge Cabin. Beautiful, peaceful surroundings, with gorgeous views. Home is like new, comfortable for adults and families with children. Secluded yet close to dining, shopping and close to the Blue Ridge Parkway and Great Smoky National Park. Favorite Feature of the property: The views from the upper deck of this cabin has to be my favorite feature. Watching the sunrise each morning is a must see! The hot tub on the lower deck was great to relax after a long day of hiking and sightseeing. Everything was thoughtfully provided for a comfortable stay, including furniture, cookware & bedding. TVs in each room & Family games & books available for down time. Reason for visiting: Leisurely and recreational visit while providing our 87 year old mother with a trip she might not otherwise tackle on her own. ( even though she probably would try.) We enjoyed visiting the Biltmore Estate in Asheville, driving through the Smoky Mountains where we happy to view & take photos of two young bears and a number of elk. We hiked a couple of easy hikes, rode a steam train & rustic jeep excursion highlighting several waterfalls.
View Property: Laurel Ridge Cabin
St Peterburg, US
Reviewed: Sep 17, 2025
Property Manager
Excellent office real estate team! Extremely good communication skills with any questions or problems.
Property
I loved the front porch and the view of the cross lit up at night thru the bedroom window. No need for AC the fans kept it cool. Favorite feature of the property. The views both out the living room and bedroom window.
View Property: The Allgood Lake Junaluska Apartment
Lakeland, US
Reviewed: Aug 13, 2025
Property Manager
Property
Favorite feature of the property: location, location, location. style of house, two levels, two living areas
View Property: Fairway Mountain Retreat
Virginia Beach, US
Reviewed: Aug 11, 2025
Property Manager
I have worked with Elizabeth a lot and she is wonderful. I have also worked with Tina and she was great also. Very communicative. So easy to work with
Property
We have been staying at this property for several years. We have always had a wonderful time and the property has always been great! We love this house. It is big and comfortable. Favorite feature of the property: The view off the balcony
View Property: The Allgood Lake Junaluska Upper House
Wake Forest, US
Reviewed: Aug 5, 2025
Property Manager
The staff was very accommodating. Seamless process from start to finish. Staff is very helpful.
Property
We had a wonderful time. House is conveniently located to the lake, golf course and other amenities. Our family of 9 was very comfortable. There was plenty of room whether we eating, playing games around the table or just relaxing in the living room. Favorite feature of the property: Only One?? The view is gorgeous, the house is convenient to everything and the house is large enough that our family of 9 adults never felt cramped.
View Property: Jewel of Junaluska
Clyde, US
Reviewed: Aug 2, 2025
Property Manager
The Sunburst rental team are very responsive to all your wants and needs.
Property
Great stay! We had a flooded home. Used Sunburst rentals for ten months.
View Property: Greystone in the Glen
St. Pete, US
Reviewed: Jul 21, 2025
Property Manager
Responsiveness
Property
Clean, large, great view
View Property: The Mountain Sojourn
Blythewood, US
Reviewed: Jul 20, 2025
Property Manager
Team members were very easy to contact and very professional.
Property
Property was just perfect. Location was wonderful.. Loved the cabin and layout. It was perfect for our family.
View Property: Rainbow Mountain Retreat
Water Valley, US
Reviewed: Jul 16, 2025
Property Manager
Tina and Paula were great to work with. Always available and helpful. The information Sunburst provides regarding rental home, property amenities and surrounding area was very helpful. It was so detailed which is helpful for a first time visitor.
Property
loved it! The rental home itself has been there a long time. Some of the homes in that area are over a hundred years old. Furnishings probably date back to 60-70s era. Reminds me of the home I grew up in or being at my grandparents home back then. Some updates have been made and everything worked great - appliances and air conditioning. Everything was spotless and well arranged. I thought this home to be very charming and a comfortable home. Mattresses on some of the beds could be improved particularly on the twin beds. But if kids are on them it would probably be just fine. The back deck overlooking the lake is worth the trip! While teens participated in M28 I sat on the deck!!!
View Property: The Allgood Lake Junaluska Upper House
Jacksonville, US
Reviewed: Jul 13, 2025
Property Manager
Elizabeth, Paula and Josh were great! Great housing options Great responsiveness to our needs Flexibility Outstanding Service
Property
Great place to stay if youre looking for a woodsy cabin experience Great location to all things Lake Junaluska and Western NC. Thanks for being so attentive to our needs and concerns.
View Property: Ark-Lake Junaluska
Mount Airy, US
Reviewed: Jul 9, 2025
Property Manager
Easy to work with friendly staff.
Property
Hillside Hideaway is our favorite place to stay when we visit Lake Junaluska. Clean, bright space near everything at Lake Junaluska. Wonderful hosts as well, Favorite feature: The space is open and the skylights provide so much extra light.
View Property: Hillside Hideaway
Canton, US
Reviewed: Jul 5, 2025
Property Manager
Property
View Property: Tin Cup Hideaway
Tallahassee, US
Reviewed: Jun 15, 2025
Property Manager
The team was excellent as always, I misunderstood about the code to get in from the garage to the house and they help me immediately, and explained it was in a separate email. Everyones always very friendly and helpful if you text theyre quick to answer.
Property
This is the second time weve stayed there and we love the house and the view. Its very convenient. Every room has its own bathroom and an extra half bath on the main floor nice game room and wonderful porch and rocking chairs with a view. Only about eight minutes into town. Favorite feature of the property is the porch, to gather with family
View Property: The Mountain House
Ooltewah, US
Reviewed: Jun 10, 2025
Property Manager
All very friendly, knowledgeable and helpful. Prompt to respond, Would use this agency again. Sunburst Realty was very prompt to help in all our needs -- especially when the refrigerator died! They brought out a very up to date refrigerator, and set it up in the garage while we waited for the existing one to be serviced. All this was done within two days of letting them know the refrigerator had ceased to cool.
Property
Very nice accommodations with more than adequate space. Well stocked with everything necessary to enjoy our time there. Beautiful view of the lake. Plus very convenient to our campmeeting at Junaluska Conference Center.
View Property: Llyn Blaen Upper
Reviewed: Jun 4, 2025
Property Manager
Very helpful and responsive in communications
Property
Thank you for being so helpful! Favorite feature of the property: The beautiful view- the porch. Also, the common areas
Pelion, US
Reviewed: May 27, 2025
Property Manager
Property
View Property: Wild Peace