Guest Reviews

Paula is always pleasant, responsive and kind.

Cabin was beautiful and clean, stocked with everything needed.

Easy to communicate with via text. A little challenging to get on the phone with. Hard to connect with when you cant see the phone numbers thru the app, but friendly and helpful once connected.

Beautiful view, close location to everything we wanted. We loved the lake and the house was exactly what we needed. Someone might want to check the dryer tape on the pipe - seems to be slowing down the dryer use.

Paula was greatalways quick with a response.

Great place to relax.

We enjoyed our stay at this lovely cabin. Too cold to have an outdoor fire at the pit, but we did enjoy the indoor fireplace. The long drive to get to the cabin was actually my favorite part. The valley is absolutely lovely.

The team was great. They even came out and got the hot tub running for us.

Couldn't have been better. Met our every expectation and need.

friendly, responsive, welcoming

have already booked again, looking forward to our return

Your team was the BEST. . .I appreciated the quick responses

The only negative I have is that the outside. . .was deep is FALL LEAVES. . .it gave the appearance of untidiness. . .but the property was anything but untidy!

Did not meet any members of the team

Thanks for a wonderful stay in this lovely cottage. The property is a through back in time in a great way. You can curl up in front of the fire and feel totally secluded and still walk to town in under 5 min. The property was clean, well maintained and instructions for everything including menus from local restaurants!

Very easy to work with

Perfection!

Very pleasant and helpful.

Grab bars in the tub/showers would have been helpful.

Extremely friendly and helpful, responded quickly to messages.

Great house with beautiful views from the deck. Plenty of room for family gathering. Plan to return!

September 2021 Ended up taking a spontaneous trip to Clyde, NC after plans fell through and Paula and Suzanne were absolutely wonderful in assisting us with our cabin rental. This was my first cabin adventure and now certainly not the last. The perfect place to disconnect in nature. The Great Smoky Mountains are a short drive with so many hikes and trails to explore. If youre looking for something more lively, you can head to Asheville for breweries and live music! Thank you for still giving us an amazing tranquil getaway. I cant wait to return again. Galadriel, Mlaga, Spain

Very organized and knowledgable

Love the location and the accommodations were clean and well provided

Kerry was the best always very professional and would return my calls and questions in an expeditious manner. She is a real asset in your office.

Enjoyed working with Paula. Response time to any question was expectational. Can't thank her enough for her patience and friendliness. Felt like I made a new friend;)

Would like to thank the property owners for opening their home to us.

Everyone that corresponded with us about our vacation rental was friendly and helpful

The home we rented and the property management made our vacation perfect.

Communication was effective & informative from the Sunburst Team.

Lovely property & surrounding environment. All ages found something enjoyable about the vacation location.

Communication was effective & informative from the Sunburst Team.

Lovely property & surrounding environment. All ages found something enjoyable about the vacation location.

Paula and Suzanne were great!

We didn't want to leave the Williams House.

Great communication and service--- a very smooth transaction

Extremely Relaxing

We appreciated the understanding that was shown to us when we found out one of our families couldnt come because of Covid.

Beautiful home, well maintained, and extremely clean. We enjoyed looking at all the family pictures throughout the house. It was obviously a well loved home.

Great.

A little gem at the lake